At www.brocards.shop, we prioritize your privacy as much as you value your shopping experience. Trust is the foundation of our relationship with customers, and we are committed to maintaining transparency in how we handle your personal information. This policy outlines our practices to ensure you feel secure while browsing, purchasing, or interacting with our platform.
We gather two primary types of data: automated and voluntary. When you visit our site, technical details like your IP address, device type, and browser version are logged to optimize performance. Cookies (explained later) help track session activity. For orders or account creation, you may provide contact details, shipping addresses, payment information, and preferences—all stored securely and used solely for intended purposes.
Your information enables seamless transactions, personalized recommendations (e.g., suggesting accessories based on past purchases), and efficient customer support. We analyze aggregated browsing patterns to refine product listings and marketing strategies—never profiling individuals intrusively. Account data ensures order history accessibility, while promotional emails (opt-in only) highlight relevant offers.
Cookies are small text files that enhance functionality. Essential cookies keep your cart intact during checkout; analytical cookies measure page visits to improve layouts. Third-party tools (like Google Analytics) assess broader trends without identifying specific users. You can disable non-essential cookies via browser settings, though some features may degrade.
We employ industry-standard encryption (SSL/TLS) for data transfers and store sensitive details like passwords in hashed formats. Regular security audits, restricted employee access, and compliance with PCI-DSS standards for payment processing minimize breach risks. While no system is 100% invulnerable, we proactively update protocols to counter emerging threats.
Trusted partners assist in operations: payment gateways (Stripe, PayPal) process transactions; couriers (FedEx, DHL) require delivery addresses; marketing platforms manage newsletters. These entities access only necessary data under strict confidentiality agreements. We never sell your information to unrelated advertisers or data brokers.
You retain full control over your data. Request access, corrections, or deletion of personal records anytime. To exercise these rights or report concerns, email us at [email protected]. We respond within 14 business days and may verify your identity to prevent unauthorized requests.
$
